Data Retention Policy

Data Retention Policy

Effective Date: July 13, 2026

Last Updated: July 13, 2026

1. Purpose

This Data Retention Policy explains how Nile Nexus ERP retains, archives, anonymizes, and securely disposes of customer and personal information processed through the platform.

2. Scope

This policy applies to all information processed by the Nile Nexus ERP website, web application, mobile applications, APIs, backups, support systems, audit logs, and integrated services.

3. Retention Principles

We retain information only for legitimate business purposes and only for as long as necessary to provide services, comply with legal obligations, resolve disputes, protect security, and enforce contractual rights.

4. Categories of Data

Retention periods may apply to user accounts, authentication logs, customer and supplier records, financial transactions, payroll information, inventory data, project records, audit logs, support requests, and system backups.

5. Customer Business Data

Business records uploaded by customer organizations remain under the customer's control and are retained according to subscription status, customer instructions, and applicable legal or regulatory requirements.

6. Personal Information

Personal information is retained only while required for account management, support, security, contractual obligations, or legal compliance. When no longer required, it will be securely deleted or anonymized where appropriate.

7. Backup Retention

Encrypted backups are maintained for disaster recovery and business continuity. Deleted information may remain in backup media until normal backup rotation and expiration cycles are completed.

8. Legal and Regulatory Requirements

Certain records may be retained for tax, accounting, employment, anti-fraud, litigation, regulatory investigations, or other legal obligations, even after an account has been closed.

9. Secure Deletion

When retention periods expire, data is securely deleted, anonymized, or destroyed using industry-accepted administrative and technical procedures appropriate to the storage medium.

10. User Requests

Users may request access, correction, export, or deletion of eligible personal information in accordance with the Privacy Policy, Delete Account Policy, applicable laws, and contractual obligations.

11. Security

Access to retained information is restricted to authorized personnel using appropriate authentication, encryption, audit logging, and access controls.

12. Policy Review

This policy will be reviewed periodically and updated as business operations, technology, or legal requirements evolve.

13. Contact

Questions regarding this Data Retention Policy should be directed to the official Nile Nexus ERP support team using the contact information published on the website.